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Facilities Management
Facilities Management Office
Fehr Facilities Building
1100 Vestal Street
Storm Lake, Iowa 50588
Phone: 712.749.2230
Fax: 712.749.1427
maintenance@bvu.edu
The primary role of the Facilities Management Department is to assist in designing, constructing,
maintaining and operating an environment conducive to learning. Our objective is to maintain a
safe, healthy and aesthetically pleasant environment where students, faculty, and staff can
properly function and accomplish their educational goals.
Our goal is to provide the best possible service to the Buena Vista University community in a
professional and expedient manner. We will make every effort possible to meet the needs of our
clients by providing quality service in a prompt, courteous manner, and taking pride in a job
well done.
Office Hours
Monday - Friday, 7:00 a.m. - 4:00 p.m.
Emergency Repairs
Emergency problems include anything that endangers health, property, or constitutes any hazard
to the facilities (ie. power failure, running water, broken glass or equipment failure).
Monday - Friday, 7:00 a.m. - 4:00 p.m. - Immediately call the Facilities Management Office, 749.2230.
An on-call person is available to handle emergency problems outside the regular
hours. Contact Campus Security at 749.2500 if there is an emergency situation that needs
immediate attention.
Routine Maintenance and Non-Emergency Repairs
Problems that do not constitute a safety or health hazard and present no immediate hazard to the
facilities.
Mon - Fri, 7:00 a.m. - 4:00 p.m., Contact your Resident Director, Resident Assistant or the
Facilities Management Office at 749.2230 to report a problem.
If a problem occurs outside the regular hours, you may contact your Resident Director, Resident Assistant,
or call the Facilities Management voice mail to leave a message, or email the problem to the Facilities
Management Office (maintenance@bvu.edu)
All voice messages and emails should include the following information:
- Name and telephone number of the person submitting the work order.
- Name and room number of the building.
- A precise description of the problem.
